etech for Dummies

Wiki Article

Handles all phone calls In accordance with current guidelines, and fulfills Office necessities for cellular phone time availability and connect with top quality metrics  

Be open and attentive to dependable coaching, acquire an Energetic part in general performance scheduling and aim setting.  

Take inbound or make outbound phone calls to prospects with the objective of talking about non- profits connected troubles.

From a world outsourcing solution company to a full-fledge consumer knowledge management firm, Etech offers items & products and services of electronic engagement, AI-enabled technological know-how software package for purchaser engagement and quality monitoring, omnichannel CX guidance, high quality checking providers and is a know-how spouse for top brands everywhere in the globe.

Analyses and evaluates inquiry/trouble reports and can make suggestions to decrease the need for help desk involvement and conclusion-person exertion

Fostering Teamwork: as being a staff member, the ability and desire to get the job done cooperatively with Other individuals on a group; like a workforce leader, the opportunity to exhibit curiosity, talent, and achievement in obtaining teams to learn to operate collectively.  

get ready report on revenue routines - Sales Tracker Be open up and responsive to reliable coaching, consider an active function in general performance setting up and intention environment.

The ability to Consider with your toes in a quick-paced ecosystem exactly where messages around chat, get in touch with and e mail arrive quickly and furious;

Bachelor’s degree from four-year higher education or university; or a person to 2 a long time related working experience and/or training; or equivalent blend of education and learning and working experience 

Experience more info Operating as Element of a collaborative workforce - we get the job done with each other to be sure prospects can easily use our products and services with none trouble and excellent expertise is offered through every single conversation.

Be open up and conscious of regular coaching, acquire an active role in performance setting up and aim placing.

Unlock the full possible of the purchaser conversations! be a part of business authorities on Sep eighteen for your live demonstration of cutting-edge analytics methods. change insights into motion. register now: #CustomerAnalytics #CallCenterInnovation

Etech’s ground breaking technology alternatives and professional leaders have an understanding of your business requirements and figure out the strategic insights your brand really should generate outcomes.

you're going to be delivering Remarkable voice guidance for our clientele who're enrolled in a very debt settlement system.

Report this wiki page